Google Cloud services face outage in London, Revolut services down too
London Cloud Disruption Hits Google Services and Revolut Banking Features
Healfromzero.com – A disruption affecting Google Cloud infrastructure in London on Tuesday created problems for multiple online services, including features used by British digital bank Revolut. The incident highlighted how an outage at a major cloud provider can quickly affect customer-facing platforms that rely on remote computing systems.
Google’s service information indicated that several products in its London region were experiencing difficulties. The company said its engineering teams were examining the issue at the London-based data center, where the disruption affected cloud services used by businesses and applications.
Revolut later confirmed that it was dealing with service interruption across parts of its platform. Its service page showed that many functions were unavailable or only partly operating, including card payments and cash withdrawals from ATMs.
“We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe,” Revolut said on X.
Payments and Banking Access Affected
For Revolut customers, the most immediate concern was access to everyday banking tools. Card payments and ATM withdrawals are among the services people may depend on while shopping, travelling, or managing routine expenses. When those functions are disrupted, customers can face difficulty completing transactions even when funds remain in their accounts.
A person familiar with the situation said Revolut’s outage was linked to the Google Cloud disruption. The connection illustrates the wider operational role played by cloud providers: a problem in a single regional infrastructure environment can affect several independent businesses at once.
Cloud systems support applications, data processing, account access, payment flows, and other digital functions. Companies may design their systems with safeguards and backup arrangements, but the visible impact on customers can still vary depending on which services are affected and how workloads are configured.
Revolut’s message stressed that customers’ balances and personal information remained safe. That distinction matters during a technical outage. A temporary inability to make a payment or view an account is not the same as a loss of money or a compromise of data, although the disruption can still be highly inconvenient for users.
Google Investigates London Region Issue
Google said it was investigating the problem affecting the London cloud region. The company did not immediately provide further details in response to a request for information.
Google Cloud operates regional infrastructure intended to provide computing and storage resources close to customers and their users. The London region serves organizations that choose to run parts of their technology operations in that location. A regional incident can therefore have consequences beyond Google’s own products, reaching banks, retailers, software platforms, and other services that use the affected infrastructure.
Outages of this kind can be difficult for customers to interpret in real time because a service may appear to be functioning in some areas while particular actions fail. An app might open normally, for example, but a payment, login, withdrawal, or transfer could be delayed or unavailable if it depends on a disrupted component.
During an active incident, status pages can provide a useful view of which functions are affected and whether recovery work is underway. Customers experiencing problems may also need to consider practical alternatives, such as using another payment method, delaying a non-urgent transaction, or checking a service’s official updates before repeatedly attempting the same action.
Separate Issues at ING Germany
ING Germany also said users were having trouble signing in to its online banking service and mobile banking app because of a technical issue. The bank’s notice concerned login access, rather than a statement that customer funds or records were at risk.
The ING Germany issue was disclosed separately from the disruption involving Google Cloud’s London region and Revolut. Technical incidents can occur at the same time across financial services without necessarily sharing the same cause, so customers should rely on each provider’s own updates for information about their accounts and available features.
Digital banking has made account access and payments faster and more flexible, but it also means that customers are especially aware when underlying technology fails. Banks and financial apps depend on a chain of systems, from their own applications to networks, data centers, security tools, and external service providers. A fault anywhere in that chain can interrupt the experience for users.
For customers affected by the London disruption, the key message from Revolut was that money and data remained protected while teams worked through the service problem. Google’s investigation into the regional cloud issue was continuing, while users of affected services monitored official status information for signs that normal operation had returned.
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